By disclosing your personal information to us using this website or over the telephone, you consent to the collection, storage and processing of your personal information by RDG Tools Online in the manner set out in this privacy statement. RDG Tools Online takes the privacy of its customers very seriously. Please read the following policy to understand how we will treat your personal information when you use our website and/or services. If this policy changes then we will let you know via our website.

The information we collect

In order to provide you with an efficient service following your enquiry, we collect certain personal information about you. When you request information from us concerning our products via this website or from us directly, we may need to correct and update your personal information about you to process your enquiry or order for us to send you the product information or answer any specific enquiry. This information may include, but is not limited to, details such as your name, your address and the nature of your enquiry.

RDG Tools Online uses your personal information to process any enquiry and/or order you transmit or send to us and additionally for internal administration and analysis. We do not pass any information to other companies whatsoever. We do not sell, rent, trade or give away any of your personal information to third parties for marketing purposes.

As required by the Data Protection Act 1998, we follow strict security procedures in the storage and disclosure of information that you have given us to prevent unauthorised access. Our security procedures may involve a request for proof of identify before we are able to disclose sensitive information with you.

Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option. Cookies are small files we can send to your browser and which are stored on your computer’s hard drive. The computer will store an identifying code in the Cookie which means you do not need to type in your address each time you place an order. In order for a Cookie to be used in this way, you must enable it by ticking the box on the relevant page. Other than this, we do not store your address or any other information in the Cookie, or use it for any other purpose.